In 1995, certification under UNI ISO 9000
was obtained, but it is worth emphasizing that the Silva group has always
operated in accordance with
concepts of quality management which subsequently have been set down in
the norm. In fact, the qualitative aspects linked to products (high standards
and the maintenance of such over time) have continually characterized
SilvachiTEAM's offerings, as well as our having always given top priority
to
our customers' needs and their satisfaction.
Product innovation is also born out of close collaboration
with the customer and with the attentive
examination of technical, commercial and environmental requirements.
Thus, to process quality and product quality, the constant
quest to improve our customer and supplier relations is added, with the
objective of creating "a seemless supply chain" that transforms
suppliers and customers into true partners.
|